无间道解析 无间道解析 无间道解析Project management and development无间道解析: IPC oversees adherence to the terms of the multilateral contracts signed by the EPG partners and manages the change process for enhancement. IPC supports the Group by implementing solutions, changes, action plans when needed, and in following up on performance and volume trends, as well as on the status of the network. The EPG projects are agreed by the Group and lead by IPC with the full support of participating posts. 无间道解析Item Monitoring services无间道解析: IPC’s Item Monitoring Services provide monthly performance reports, which the Group uses to determine performance against agreed standards and to calculate the level of intra-group payments due. These reports are expanded with special files listing all items’ details for data analysis and the level of service performance the postal operator provided. 无间道解析Payment reports无间道解析: IPC sends a monthly payment report to all EPG project managers and accountants allowing for a quick and simple invoicing system. The reports provide performance results and show items which are subject to the agreed penalty system, in case the standards have not been met. IPC’s payment reports make it easy to invoice operators and verify invoices received from them. 无间道解析Operations network support无间道解析: IPC monitors the transport network used by EPG to ensure that it is operating efficiently. IPC reports irregularities and provides platforms for discussion that address network improvements at a local level. 无间道解析Customer service无间道解析: The IPC Global Customer Service System links all operators’ customer service call centres, allowing them to promptly and efficiently handle customer inquiries. 无间道解析EPG Help Desk无间道解析: Both the EPG Team and the Help Desk service are available during IPC business hours to answer information technology, operations and customer service related questions to prevent and solve issues. As quality of service is constantly monitored by IPC, the EPG operators are provided with relevant data to analyse, allowing them to solve problems and improve quality whenever needed. A dedicated tool for easy accounting has been provided to all operators, creating in few minutes all 无间道解析monthly invoices无间道解析, based on specific rates and on the achievement of performance targets. The invoices are then immediately sent to the other operator. 无间道解析 To find out more about EPG, contact us via e-mail at: email@example.com or 无间道解析marco.firstname.lastname@example.org.